Let's change aged care together
The Australian Government is making changes to aged care. These changes – known as the aged care reforms – will improve aged care in Australia now and into the future.
Many of these changes are in response to the recommendations of the Royal Commission into Aged Care Quality and Safety (Royal Commission). See progress on reforms.
Our vision is for all older people to have access to high quality and safe care, when and where they need it.
Welcome to the Aged Care Engagement Hub.
Here you can find information and updates on the aged care reforms.
The Australian Government wants to hear from you about how the aged care system can be improved.
Click on Get Involved to have your say and also register your interest to be notified when consultations open.
What do you think about the planned changes to aged care?
Thousands of people have already been involved in shaping the changes to aged care. We invite you to have your say. Together we can make positive, lasting changes to aged care that deliver:
- safety, dignity and respect for older people
- better conditions for our frontline workers
- sustainability for the sector.
Get involved
Provide feedback through surveys, webinars, online workshops and at face-to-face events.
View Open ConsultationsFeatured news and stories
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See how much aged care providers spend on care, food, wages and more
The My Aged Care website ‘Find a Provider’ tool now shows information about how much aged care providers are spending on care, food, wages and more.
7 March 2024
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2024 Residents’ Experience Survey has begun
Do you live in a residential aged care home? What do you think about the care you’re getting? You can tell us what you think in our Residents’ Experience Survey.
21 February 2024
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Results of the latest Consumer Pulse Survey
Thank you for your response in the latest 2023 Aged Care Reforms Survey for older people. Your feedback will help us better inform you about aged care reforms.
31 January 2024
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SIGN-UPCouncil of Elders
The Australian Government established the Aged Care Council of Elders as an advisory body to the aged care reforms.
The Council talk to older people about changes being made to aged care and listen to their experiences. They use this information to give independent advice to government about the aged care system and ageing well.
To find out more and keep up to date on the work of the Council, the aged care reforms and ageing well:
Progress on the Reforms
We’ve already made lots of progress, including:
- Introducing Star Ratings to help older people and their representatives easily compare aged care homes and make informed choices.
- Extending the Serious Incident Response Scheme to home care to protect people’s right to safe and quality care.
- Introducing face-to-face support in Services Australia service centres to help older people and their families and carers navigate the aged care system.
- Capping care management and package management fees for in-home care at 20% and 15% of the respective package levels to improve transparency and accountability around home care pricing and fees.
- Appointing an Acting Inspector-General of Aged Care to improve government and sector transparency and accountability.
- Removing unverified specialisations from provider profiles on My Aged Care to help older people from diverse groups choose their aged care provider.
- Expanding the National Aged Care Mandatory Quality Indicator Program to include quality indicators that focus on the experience and quality of life of older people.
- Funding a 15% wage rise for more than 250,000 aged care workers, recognising the value of aged care workers and the complex, important work they do.
- Introducing 24/7 nursing responsibility, which means a registered nurse are now on site in aged care homes 24 hours a day, 7 days a week.
- Establishing a Food, Nutrition and Dining Hotline, where older people in aged care homes, their families and carers can ask questions, get advice and make complaints about their food.
- Introducing mandatory care minutes to make sure people living in aged care homes have their clinical and personal care needs met each day.
We’re continuing to listen to your feedback so that together we can make positive, lasting changes to aged care that deliver safety, dignity and respect for older people.
Find out more information about the aged care reforms.
Subscribe to our aged care newsletters and mailing lists
Sign up for regular updates on changes to aged care, open consultations and news for aged care providers.
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