We want everyone to be able to understand and use the information on our website. To make our information accessible we follow worldwide web standards and provide documents in different formats. Contact us if you need more help.

Why accessibility is important

It is important to us that everyone can understand and use our information.

We are committed to providing information and services in a way that does not discriminate against people with disabilities. This is a requirement under the Disability Discrimination Act 1992.

How we apply accessibility

We aim to meet the Australian Government’s web accessibility requirements. These include the World Wide Web Consortium’s Web Content Accessibility Guidelines version 2.0 (WCAG 2.0) at level AA.

Requesting accessible documents

We aim to provide documents in an accessible format. If you are having problems using a document with your accessibility tools, please contact us for help.


Please contact our webmaster if anything on this website is inaccessible to you or you experience problems using our content.

Older Australians

Subscribe to our monthly newsletter EngAged, for updates on changes to aged care, news from the Council of Elders and alerts about upcoming consultation activities.

SIGN UP Past editions

Aged care workers and providers

Subscribe to our weekly newsletter Your Aged Care Update, for news and alerts about the aged care reforms, and information for the sector.

SIGN UP Past editions

The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.