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Provider feedback on Aged Care Star Ratings

Audience: Aged care workers, Providers (i.e service administrators, owners), Aged care experts and peak organisations

Topic: Residential care

Location: Online

Time: 15 minutes

Consultation undertaken by: Allen & Clarke Consulting

Contact name: Ingrid Leonard

Contact email: StarRatings@health.gov.au


Further information

We are evaluating Star Ratings for residential aged care to see what’s working and where we can make improvements.

Providers, workers, peak bodies and others operating in aged care are invited to share their experience with Star Ratings.

To provide feedback:

There is a consultation paper which will give you further information on Star Ratings and the evaluation.

Consultation closes on Wednesday 19 June 2024.

The evaluation is being undertaken by an independent researcher. All information will be kept anonymous and confidential.

Older people and families already had the opportunity to provide feedback via a survey that closed on 10 May. All feedback will inform program improvements.

For any questions or assistance, email: StarRatingsProgramEvaluation@allenandclarke.com.au

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The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.