Prioritise independence through care at home

The Australian Government is determined to improve the in-home aged care system. We want to ensure the care older people receive at home contributes to their quality of life and supports their family and community connections.

The Australian Government is returning to the timeframe put forward by the Royal Commission into Aged Care Quality and Safety to deliver a reformed and improved in-home aged care program by 1 July 2024.

No one will lose any in-home aged care services they currently have in place through the Commonwealth Home Support Programme or the Home Care Packages Program.

We’ve listened

Older Australians and service providers have told us the previous Support at Home model was too inflexible for the needs of older Australians.

People told us they need a greater ability to adjust services when their circumstances change.

They raised concerns that the proposed funding model could have unintended consequences, particularly for group-based aged care services, like community transport and social support.

What we’re doing

We are consulting with the community to ensure reforms to in-home aged care bring genuine improvements to older Australians in the short and long term.

The following changes and improvements are coming soon:

  • 40,000 additional Home Care Packages
  • a cap on how much Home Care Package recipients can be charged for administration and management
  • banning of Home Care Package exit fees
  • improved monthly reporting statements so people receiving in-home care services can see where their money is going
  • improved access to Goods, Equipment and Assistive Technology to make living at home easier
  • support for aged care providers to recruit and train 13,000 new personal care workers to care for older Australians in their homes
  • protection from preventable incidents, abuse and neglect, by extending the Serious Incident Response Scheme to all in-home aged care providers.

Find out more at

Get involved

There are a range of ways you can be involved in the reforms, including surveys, webinars, online workshops, consultation papers and face-to-face events.


Older Australians

Subscribe to our monthly newsletter EngAged, for updates on changes to aged care, news from the Council of Elders and alerts about upcoming consultation activities.


Aged care workers and providers

Subscribe to our weekly newsletter Your Aged Care Update, for news and alerts about the aged care reforms, and information for the sector.


The Department of Health and Aged Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.